We built this for
Remitly
This isn't a slide deck. It's a working AI agent that handles transfer status questions, hold notifications, document verification, and real customer support questions. Try it.
☎ (276) 447-6205US number • Call to try the voice agent
Try the Chat Agent
Ask about transfer status, hold notifications, document verification, exchange rates, or anything a customer might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your customers would hear.
(276) 447-6205US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Remitly
Built around real customer scenarios -- transfer tracking, hold notifications, document verification, and everything your customers ask about.
International Money Transfers
Customers ask "Where is my money?" in a dozen different ways. Lorikeet understands context, checks transfer status, and gives clear answers -- not scripted deflections.
Proactive Hold Notifications
When a transfer is on hold, customers need clear next steps -- not vague reassurances. Lorikeet explains why and walks them through exactly what to do.
Document Verification
Identity documents, proof of address, source of funds -- Lorikeet guides customers through exactly which documents are needed and how to submit them.
Transfer Status Updates
Real-time visibility into where a transfer stands -- initiated, processing, delivered. Customers get straight answers without waiting on hold.
Fraud Prevention
Suspicious activity alerts, account security questions, unauthorized transfer concerns -- Lorikeet handles sensitive situations with the right tone and the right escalation paths.
Deploy in Days
This entire demo -- support scenarios, knowledge base, voice and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Remitly. Real logic for real customer scenarios.
Mapped Your Scenarios
Transfer status tracking, hold notifications, document verification, exchange rate questions, fraud concerns, and recipient issues -- all handled with dedicated support logic.
Added Your Knowledge
Transfer corridors, verification requirements, hold reasons, delivery timelines, fee structures, exchange rate policies -- all instantly searchable by the AI when customers ask.
Set the Safety Controls
No financial advice. No unauthorized account changes. Proper escalation for fraud concerns. Every response stays helpful, accurate, and within your policies.
Went Live
Chat and voice are working right now. Ready to connect to your actual transfer data, verification systems, and customer accounts.
Ready to Add the World's Best CX AI?
Connected to your actual customer data. Handling your real support volume across transfer tracking, holds, and verification. This sandbox is just the start.
Finish Setting Up Your Sandbox